Privacy Policy

Last updated: January 25, 2024

1. Introduction

ZerroZ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Zero Trust AI Gateway service.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, organization)
  • API usage data and request metadata
  • Security event logs and threat detection data
  • Configuration and policy settings

3. How We Use Your Information

We use collected information to:

  • Provide and maintain our security services
  • Detect and prevent threats to your LLM infrastructure
  • Generate audit logs and compliance reports
  • Improve our threat detection algorithms
  • Send security alerts and important updates

4. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. Audit logs are retained according to your subscription plan settings.

5. Data Security

We implement enterprise-grade security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. ZerroZ is SOC 2 Type II certified.

6. Third-Party Services

We may use third-party services for analytics and infrastructure. These providers are contractually obligated to protect your data and use it only for the purposes we specify.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may also request data portability or restriction of processing. Contact us to exercise these rights.

8. Contact Us

For privacy-related inquiries, please contact our Data Protection Officer at privacy@zerroz.io